FAQ’s

How do I buy your products?
We have an Etsy Shop where you can buy all the beautiful things we sell – www.etsy.com/uk/shop/byjishop

Can I buy your products from a brick and mortar shop?
Yes you can! Check out our stockists page to see an up-to-date list of all the fantastic places that are stocking our work.

Do you offer your products wholesale?
Yes we do. Click on the Wholesale link in the menu to find out more.

What kind of postage do you use?
We lovingly (and carefully) wrap and protect your order and send it using;

In the UK we use Royal Mail, delivery takes approx 1-3 working days.
This can be upgraded to a tracked or next day service at the check out of our Etsy Store. 

International orders are sent using Standard Airmail. 

Returns & Exchanges
We want you to love our work as much as we do. So if there’s something bothering you or you aren’t completely happy, please send us an email and we can work at fixing the situation. You can find out more about our returns policy here: https://www.byji.co.uk/returns/